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NOCO Humane
Evans, CO | Full Time
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NOCO Humane
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Client Services Supervisor (Animal Shelter)
NOCO Humane Evans, CO
$61k-80k (estimate)
Full Time 2 Months Ago
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NOCO Humane is Hiring a Client Services Supervisor (Animal Shelter) Near Evans, CO

We’re seeking applicants for a Client Services Supervisor for our Evans, CO animal shelter location. Our Client Services Supervisors are responsible for the operations of the Shelter’s Adoption and Intake functions during a particular shift. This is a full-time, working-supervisor position. Schedules include a weekend shift.

Duties Include:

*Ensure customers receive consistent and high quality services including animal adoptions, returns, intakes merchandise sales and more.

*Supervise and evaluate staff, review work-flow, create work schedules, suggest and implement department improvements.

*Train staff on a significant number of processes, procedures and policies.

*Learn and perform companion pet end of life services.

*Participate in Shelter Team, Shelter Supervisor and Supervisor/Manger meetings.

Requirements and Pluses:

*Two years of applicable customer service experience.

*One year of proven supervisory experience or six months of prior internal CSR lead experience showing initiative, leadership and professionalism.

*Previous animal welfare or animal care work experience is highly desired as is experience with Chameleon software or other animal shelter software.

*Proven bilingual (English/Spanish) writing, reading, speaking, understanding is a plus and includes a wage premium.

View the full job description, requirements and pluses at www.nocohumane.org.

We are an equal opportunity employer.

Job Type: Full-time

Pay: $18.75 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Overtime

Application Question(s):

  • Are you bilingual (English/Spanish) writing, reading, speaking, understanding?
  • Do you have previous animal handling and/or animal care work experience?
  • Do you have experience setting staff schedules, and training and coaching employees?
  • Do you have experience with animal shelter software (Chameleon or similar)?
  • Are you able to work a 40 hour per week schedule including a weekend day?

Experience:

  • customer service: 2 years (Required)
  • Supervisory: 1 year (Required)

Language:

  • English (Required)

Ability to Commute:

  • Evans, CO 80620 (Required)

Ability to Relocate:

  • Evans, CO 80620: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$61k-80k (estimate)

POST DATE

02/04/2024

EXPIRATION DATE

05/31/2024

Show more

NOCO Humane
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The following is the career advancement route for Client Services Supervisor (Animal Shelter) positions, which can be used as a reference in future career path planning. As a Client Services Supervisor (Animal Shelter), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Supervisor (Animal Shelter). You can explore the career advancement for a Client Services Supervisor (Animal Shelter) below and select your interested title to get hiring information.

If you are interested in becoming a Client Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Supervisor jobs

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Step 3: View the best colleges and universities for Client Services Supervisor.

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